Streamlined Support for Various Care Settings
Why choose us
Efficient Call Management
We partner with your team to design a solution that fits the needs of your care setting. We set up the workflows and procedures that give patients smooth, efficient access to your services.
Accurate Care Navigation
Our trained care navigators become the first point of contact for your patients. Following your protocols, they gather the right information about each need and route patients to the most appropriate pathway, first time.
Why choose us
Key Benefits of Partnering with MediQConnect
Your pathways, learned first
During onboarding we learn your processes, pathways and referral routes, so every patient is routed the way your own team would route them.
Access around the clock
Our own AI call agent handles routine enquiries day and night and scales instantly at peak times, so patients aren’t left waiting.
A carefully selected team
Our care navigators are chosen through a rigorous selection process and trained in your pathways before they handle a single contact.
Proven inside the NHS
Four years of operation in the UK, more than 100 NHS contracts and over 5 million calls managed shape how we work for you.
Better-prepared appointments
Every contact builds a structured, consent-based record, so patients arrive with the information needed to treat them efficiently.
Clear standards and governance
Defined standards and governance guide every contact, giving your organisation confidence in how each patient is handled.
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Care navigation and patient access for healthcare providers and medical schemes.
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