Build a career with purpose
Join the Future of Healthcare Communications
Empowering healthcare through seamless patient-provider communication. Join our team and make a difference.
Come as you are. Grow as you go.
More Than a Job — A Purpose
Join a company that values your growth, well-being, and the impact you make every day.
Your next chapter
Join Our Team as a Patient Service Coordinator
Support patients, manage healthcare communication, and make a difference.
Hybrid Role
Our hybrid set-up allows you to collaborate in person while working in a flexible team environment.
Industry-Leading Software & Support
Use industry-leading software and call management systems for seamless patient interactions.
Structured Scheduling for Stability
Structured shifts designed to ensure stability and work-life balance.
Competitive Pay
Market-related salary with performance-based incentives.
High-Impact Role
Play a key role in reducing patient wait times and improving healthcare access.
Patient-Centered Support
Manage high-volume inbound calls, helping patients navigate their healthcare needs.
International Experience
Gain exposure to the global healthcare industry by working with UK-based GP practices.
Training & Growth
Paid training and career development programs available.
Excellence in patient care starts with the right people
The MediQConnect Difference
At MediQConnect, we believe in precision, compassion, and efficiency. Our team is built through a rigorous selection process, ensuring only the most skilled and dedicated professionals join us. By combining human expertise with advanced technology, we streamline patient interactions, making healthcare accessible, responsive, and impactful.
Join a team that’s redefining healthcare communication — one call at a time
The process
Your Path to Joining MediQConnect
Hybrid role with our offices in Johannesburg
Browse our current vacancies and find the role that suits you.
Submit Your Application
Fill out the application form and upload your CV.
Assessment and Interview
Shortlisted candidates will be invited for an initial assessment and interview.
Offer and Onboarding
Receive your official offer and begin your journey with MediQConnect!
Training
Complete skill-based evaluations and attend training to prepare for the role.
Good to know
Frequently asked questions
What does a Patient Service Coordinator do at MediQConnect?
You’ll assist patients by managing inbound calls, scheduling appointments, and providing essential healthcare communication support.
Is this a remote position?
No. This is a hybrid position, with our offices based in Johannesburg.
What are the working hours?
Monday to Friday, with shifts scheduled between 8:00 AM and 8:00 PM.
What equipment do I need?
You will need a stable internet connection, a Windows 11 PC (MacBooks and Chromebooks are not supported), a headset, a backup power supply, and a quiet workspace.
Do I need prior healthcare experience?
Previous experience in healthcare or customer service is beneficial. However, strong IT skills are essential, as the role involves working across multiple systems. Full training and support will be provided to all new hires.
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