Because every contact counts
The front door to healthcare.
MediQConnect improves patient access and supports healthcare providers and medical schemes by offering care navigation for every setting.
Our skilled team manages incoming contacts, assesses each need and routes patients to the right care first time, so providers can focus on delivering consistent care.
4+
Years operational in the UK
1M+
Patients served
5M+
Calls managed
Introducing MediQConnect
Your Trusted Partner
MediQConnect improves patient access and supports healthcare providers and medical schemes with care navigation across every setting. Our skilled team manages incoming contacts, assesses each need and routes patients accurately to the right care, so providers can focus on delivering consistent, quality treatment.
We Manage Patient Access for your Organisation
What we do
We tailor our service to the specific needs of your care setting. During onboarding, our team learns your processes, pathways and referral routes, so every patient gets safe, accurate and seamless access to the right care.
Our care navigators are supported by our own AI call agent, which handles routine enquiries around the clock and scales instantly at peak times. We manage patient access end to end, so your clinicians can focus on what matters most: delivering high-quality patient care.
The how
We succeed by understanding the needs of the providers, schemes and patients we serve. Our team is built through a rigorous selection process and trained in each client’s pathways before handling a single contact. Clear standards and governance guide everything we do, refined over four years inside the NHS. Our own AI technology works alongside our people, making access easier, routing more accurate and every step more efficient.
140+
Team members
100+
NHS contracts
98%
Satisfaction
Our expertise
Our Services
Call Handling by Expert Agents, Supported by AI
Our trained agents and AI call agent handle your incoming contacts around the clock, assess each need and direct patients to the right care. MediQConnect improves patient access while relieving the pressure on your team.
Care Navigation Services
We guide patients smoothly through the healthcare system, connecting them with the right provider, setting and resources for their needs, first time.
Referral and Record Support
Every contact builds a structured, consent-based record, so patients arrive at the right provider with the information needed to treat them efficiently.
Newsletter
Subscribe to our newsletter
Stay connected with MediQConnect as we grow access to thoughtful healthcare
across Africa.
Care navigation and patient access for healthcare providers and medical schemes.
Get In Touch
© 2026 MediQConnect. All rights reserved.
Website powered by Remy Development